Privacy Policy

This Privacy Policy explains how TrickyBytes (“TrickyBytes”, “we”, “us” or “our”) collects, uses and protects personal information when you visit trickybytes.com (the “Website”) or contact us about our services. By using the Website, you agree to the practices described in this policy.

1. Who we are

TrickyBytes is a web development and automation agency providing Shopify development, CheckoutChamp funnels, GoHighLevel automation, WordPress development, custom web development and CRM setup and management to clients worldwide. For any privacy question, contact us at help@trickybytes.net.

2. Information we collect

Information you give us. When you email us, book a call or request a quote, we collect the details you choose to share, such as your name, email address, phone or WhatsApp number, company name, website address and information about your project.

Information collected automatically. When you visit the Website, our hosting provider and analytics tools may collect technical data such as your IP address, browser type, device type, pages visited, referring website and the date and time of your visit.

Client project data. When we work on your store, funnel, website or CRM, we may access data held in those systems, such as customer or order records. We only access what is needed to deliver the agreed work and handle it according to your instructions.

3. How we use your information

We use personal information to:

• reply to your enquiries and provide quotes;
• plan, deliver and support the services you request;
• send invoices and manage our business relationship with you;
• improve the Website, our content and our services;
• keep the Website secure and prevent misuse;
• meet our legal and accounting obligations.

We do not sell your personal information.

4. Legal bases for processing

Where data protection laws such as the GDPR or UK GDPR apply, we rely on: taking steps at your request before entering a contract and performing a contract with you; our legitimate interests in running and improving our business; your consent, where required (for example for non-essential cookies); and compliance with legal obligations.

5. Sharing your information

We only share personal information with trusted providers that help us run our business, such as website hosting, email, video-call, scheduling, invoicing and analytics services, and only as needed for those purposes. We may also disclose information if required by law or to protect our rights. When you hire us through a freelance marketplace such as Fiverr or Upwork, that platform’s own privacy policy also applies.

6. International transfers

Because we work with clients and service providers around the world, your information may be processed in countries other than your own. Where required, we use appropriate safeguards for these transfers.

7. How long we keep information

We keep enquiry information for as long as needed to respond and follow up, and client records for as long as our business relationship continues and afterwards as required for legal, tax and accounting purposes. We then delete or anonymise it.

8. Security

We use reasonable technical and organisational measures to protect personal information, including secure connections, access controls and limiting access to client systems to what each project requires. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To make a request, email help@trickybytes.net. You may also have the right to complain to your local data protection authority.

10. Cookies

The Website uses cookies and similar technologies. See our Cookie Policy for details and how to control them.

11. Children

Our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last changed.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your information, email help@trickybytes.net.